MCS Loyalty Program Terms and Conditions
Effective August 4, 2026.
The MCS Loyalty Program rewards returning customers. The idea is simple: you earn points with every purchase, and your points give you real value in MCS rewards. These terms explain how the program works. By participating in the program, you agree to these terms.
Membership
Membership in the program is free and reserved for people who hold an MCS customer account. Only one membership is allowed per person, and the loyalty account cannot be transferred or assigned to another person. Points and rewards have no cash value, cannot be exchanged for cash, and cannot be sold.
How to Earn Points
You earn 1 point for every dollar paid, calculated on the amount actually paid after discounts and before taxes.
No points are earned on taxes, shipping fees, gift card purchases, or the portion of an order paid with a reward. Your points balance is updated automatically once your order reaches "paid" status.
Point Value and Redemption
Point value is fixed: 500 points = $10 in MCS rewards. Points are redeemed in blocks of 500, with each block worth $10 toward an order. You can accumulate your points and use them whenever you choose. Rewards earned cannot be exchanged for cash and are non-refundable.
Subscribers Earn Twice as Fast
Subscribed customers earn 2 points per dollar paid on every subscription order, under the same calculation rules (amount paid, after discounts, before taxes). Subscription perks are added on top of points and do not change the rules for points.
Tiers
Your tier is determined by the total dollars actually paid before taxes over a rolling 12-month period:
Member: $0 to $499
Loyal: $500 to $999
VIP: $1,000 to $1,499
Elite: $1,500 and up
Tiers are calculated based on amounts paid, not on the number of points earned. Using your points will never cause you to lose your tier. Your tier may be revised if your 12-month total changes.
Tier Benefits
Each tier keeps the benefits of the previous tier and adds its own.
Loyal receives 250 points on their birthday and early access to select promotions and launches.
VIP receives 500 points on their birthday ($10 MCS), priority access to new products and VIP offers, plus a product gift from a VIP selection.
Elite receives 1,000 points on their birthday ($20 MCS), first access to select new products with the chance to test them, plus a premium product gift from an Elite selection.
Birthday points are added to your account during your birthday month, provided your birthday is entered in your customer profile.
Status Gifts
VIP and Elite gifts are MCS products chosen by MCS and may vary or be replaced with a selection of equivalent value. Only one status gift is granted per 12-month period. If you reach a higher tier within the same period, you receive an upgrade gift equal to the difference in value rather than a second full gift.
Returns and Refunds
Points associated with a returned or refunded product are removed from your account. If a refund brings your points balance below zero, your balance may be adjusted accordingly. Refunded amounts are also removed from your tier calculation.
Point Expiration
Your points remain active as long as you make at least one purchase every 12 months. If no purchase is made for 12 consecutive months, your accumulated points may expire.
Changes and Program Termination
MCS reserves the right to modify, suspend, or end the loyalty program, and to modify these terms, point value, tier thresholds, or rewards offered, at any time and without notice. If the program ends, a reasonable period may be granted to use accumulated points. MCS also reserves the right to remove points or suspend a membership in cases of fraudulent or abusive use of the program.
Questions
For any questions about your loyalty account or the program, email us at info@vivremcs.com.